A Few Good Online Survey Tools

Online surveys can be a huge help in understanding what your constituents think and how successful your programs are, without breaking your budget. Last year we spoke to five nonprofit staff members to understand how existing online survey tools compare—this is an update of that article with current information about the tools’ features and pricing.

Ever wonder how well received your annual dinner event is? Looking to evaluate a new program?  Need to collect data for a big research project? Surveys can be a huge help in understanding what your constituents think and how successful your programs are. 

And good tools can be a big part of that. Online survey tools can be a very cost-effective way for delivering surveys and collecting and analyzing results through one central system. While they’re not going to be the right fit for every research need (for instance, a paper survey is likely to get a much-higher response rate at an in-person event, and provide more accurate data among populations that are not as comfortable with computers), online surveys are great for gathering informal data quickly and easily. 

There are a number of these tools available. How do they compare? Idealware spoke to three nonprofit staff members with extensive survey experience, consulted postings on a number of nonprofit listservs, and scoured reports and article on the topic. Below, we walk through the online survey tools that have worked for others, and might work for you as well.

What Do These Tools Do?

Pretty much any good online survey tool will allow you to easily define your survey questions and the possible responses using an online interface, and then send your constituents a link to answer the survey online. But some offer more sophisticated functionality that can be very handy when you’re planning anything more than the simplest survey. What types of features might be useful?

  • Flexible survey look and feel. A survey that has prominent branding for a survey tool rather than your organization can be off-putting to constituents and decrease your response rate. A package that allows you to update colors, font and header graphics can help you match a survey to your website or organizational branding.
  • Skip logic. As you design more complex surveys, it’s often useful to let respondents skip a whole section of questions that don’t apply to them. Survey skip logic lets you define, for instance, that those who answer “no” to question 10 should skip to question 15.
  • Piping. Piping allows you to pull answers from one part of a survey into another. For instance, if someone says in one question that they live in New York City, you can then ask them in a follow-up, “What’s the best thing about living in New York City,” filling in the name of the city from the previous question. More sophisticated packages allow you to combine skip logic and piping to customize surveys even further.
  • Randomization. The order of a set of questions, or the set of answers to a given question, can often affect survey responses and thus the quality of your data. Features that automatically randomize the order of particular questions or answers will help avoid this issue.
  • Website integration. While many packages create surveys in their own web page, some let you embed them into your existing website. This can be a particularly useful way to do quick, one-question surveys (called polls), or to gather opinions from web visitors in a longer survey.
  • Data analysis. One of the primary differentiators between inexpensive packages and their more expensive counterparts is their ability to help you to analyze the data and understand the meaning behind the results. Most packages provide simple reports summarizing the answers to each question, and many will let you download them into Excel or another tool for further analysis. More advanced packages allow cross-tabulation to see the data relationships between different sets of questions, or complex statistical analysis.

Keep in mind that no software package can do the design work to ensure your survey will collect effective, high quality data. While it’s easy to slap together a set of questions, designing a survey that will capture the data you need in a rigorous way is complicated—you’ll likely benefit from consulting someone who has experience with survey design.

Basic Survey Tools

A number of low cost online tools provide easy interfaces for building surveys and viewing reports online. These packages can be a great fit for smaller surveys where  advanced question types, survey logic and results analysis are not required.

SurveyMonkey (www.surveymonkey.com)
SurveyMonkey offers a popular online hosted survey tool that works well for basic surveys. The free version might be useful for very small and informal surveys, but allows very little customization of the look of the survey, no downloads of reports or data, and can only collect 10 questions and 100 responses per survey. The Select version ($16.99/month, or $199/year) offers unlimited questions and responses, customizability, skip logic and the ability to export Excel and PDF files. The package’s folder structure and “search by title” feature makes it easy to navigate through many surveys. Reports are minimal, but they allow you to export results to another application to do more serious analysis. Higher end Gold and Platinum versions ($24.99/month and $64.99/month) offer advanced logic features like question and answer piping, randomization, text analysis for open responses, and integration with IBM’s SPSS statistical software.

Zoomerang (www.zoomerang.com)
Zoomerang is similar to SurveyMonkey in many respects, but offers in general a somewhat more powerful package for somewhat more money. Like SurveyMonkey, there’s a very limited free package; the more useful Pro package is offered to nonprofits for $149/year for unlimited surveys, questions and respondents, and a Premium package ($449/year for nonprofits) includes mobile surveys, comparison reports, multi-user survey sharing and collaboration, and statistical analysis. The survey building tools are not quite as intuitive as SurveyMonkey’s, and it can be more difficult to learn. However, Zoomerang offers more extensive reporting, with a flexible cross-tabulation report tool that lets survey administrators see the data relationships across any set of questions. 

SurveyGizmo (www.surveygizmo.com)
SurveyGizmo offers a low-cost ($19/month) solution with some advanced features—it supports 1,000 responses per month, and basic logic—as well as a range of more advanced packages from $49/month to $160/month. At all levels, SurveyGizmo offers basic piping, fully customizable survey look and feel, and the ability to embed images and videos hosted on your own website. More advanced levels offer many randomization options (question options, questions per survey page, and pages themselves), skip logic,  and more.  SurveyGizmo offers an API for integrating survey functionality into websites, blogs and other applications, including integration with Salesforce.com.

PollDaddy (www.polldaddy.com)
PollDaddy offers surveys and polls that can be easily embedded into external websites and applications. The free package offers a maximum of 10 questions per survey and 100 responses per month, plus basic reporting. More advanced versions cost between $200/year and $900/year. Survey features are more limited than some of the other options in this category, with no skip logic or piping, but survey administrators have a lot of flexibility over the look of the survey, by selecting from pre-designed templates, or fully customizing the template by editing stylesheet code. Surveys can be delivered in pop-up windows, and results can be tracked via RSS feed.

Lower Cost Integrated Solutions

There are a number of inexpensive solutions that bundle in additional features outside of surveys and polls. These can be quite useful if you find that your survey needs often overlap with others—for instance, the need to send emails. However, the survey functionality within these integrated tools tends be fairly basic, and they’re unlikely to meet the needs of those looking for advanced survey logic or analysis features.  

Constant Contact (www.constantcontact.com): 
Although known primarily as an email marketing tool, Constant Contact offers “Listen-Up,” a hosted survey tool with some interesting benefits. There’s no free option, but fee-based packages are competitive with other lower-cost options, ranging from about $10/month to $150/month, depending on the number of respondents who will be answering surveys. Constant Contact offers more than 40 predesigned templates with some ability to customize. Surveys can include skip logic, and can be scheduled in advance. The tool also offers a variety of emailing and email management services, including contact importing, list segmentation and basic contact management. Reports are quite basic, but data can be exported for analysis in another tool.

FormSite (www.formsite.com):
FormSite offers a tool for building website forms—everything from simple “contact us” forms to evaluation forms. Although the focus is forms for feedback and test-taking, FormSite offers a basic set of survey features, and may be useful to those looking to collect a lot of different types of information via web-forms. Features include multiple page surveys, question randomization, basic skip logic and piping. Surveys can be customized to match your website by someone familiar with HTML. They offer a variety of prices, including a limited free account, and packages ranging from $10/month to $100/month.

Moodle (www.moodle.org):
Moodle is a powerful open source course management software package primarily targeted at schools and universities. It integrates website content management and online course management with survey and test-taking solutions. The survey tools are geared toward those gathering feedback from students to assess teaching methods, and several verified survey instruments are provided for this purpose. Moodle may be appropriate for nonprofits running training programs or schools seeking an all-in-one website, course and survey management solution for their programs. The package is free to download, but will require substantial technical knowledge to install, configure, customize and support.

More Advanced Survey Packages

If you are looking to conduct larger-scale research, marketing and feedback analysis projects, a more powerful survey package could provide welcome functionality. These tools offer significantly more advanced question formats, survey logic and data analysis.  The more complex functionality makes them more difficult to use without training, especially for those without prior survey design expertise.

Qualtrics (www.qualtrics.com):
Qualtrics provides advanced survey logic and analysis targeted at research surveys, with a focus on academic institutions. The Qualtrics Research Suite provides data analysis support for cross-tabulation, conjoint analysis, subgroup analysis, time series analysis, and more.

QuestionPro (www.questionpro.com):
QuestionPro packages range from limited free versions to more advanced $15-$99/month options. The free package lets you re-use questions from one survey to the next, or pull questions from a standard survey template library. The more advanced packages offer unlimited surveys, questions and responses with skip logic, piping, randomization and even more complex survey logic, as well as multimedia and multilingual support. QuestionPro also offers an API to exchange survey data with outside applications, including a module for Salesforce.com integration.

LimeSurvey (www.limesurvey.org):
This is a powerful, free and open source survey package appropriate for nonprofits looking for advanced survey logic and analysis features and who have substantial technology support. Its range of features includes full customization of survey look and feel, support for 40 different languages, piping, skip logic, a library of available survey questions and blast emailing. The tool has a large support community and is under active development. This is an open source package that can be downloaded for free, installed on your own web server, and customized to your needs by a developer with knowledge of PHP/ MySQL. Although the tool itself is free, be prepared to bear the costs for your own web hosting, and the time it takes to properly install, configure, customize and support this product on your own.

Key Survey (www.keysurvey.com):
This is the most robust of the advanced survey tools covered in this article. Prices range from $1,950 to $5,950/year for single-user subscriptions. It offers a full set of features, including several unusually advanced ones such as LDAP integration to allow single-sign-on models for large organizations, role based permissions, support for “teacher/student” surveys, multimedia questions and much more. Key Survey also offers an API to exchange survey data with outside applications, with a module for Salesforce.com integration.

Choosing the Right Survey Tool

Start by thinking about your needs. If you’re just looking to get your feet wet with a quick survey, one of the free or low cost tools will probably work fine. In fact, a more sophisticated survey package is likely to just be considerably more difficult for you to use. On the other hand, if you’re looking for survey software to support rigorous research, the more advanced packages are more likely to have the features you need.

Whichever type of package makes sense for you, take advantage of the free versions to take the tools for a trial run. While many of the advanced features are not available in the free trials, the vendor may be able to give you access to these features as well.

With a little care, you can choose a package that will make it easy to collect and analyze data. When that next annual dinner or research project comes around, you won’t have to guess what people are thinking—you can find out!

Thanks to TechSoup for their financial support of this article, as well as to the nonprofit technology professionals who provided recommendations, advice, and other help:




Copyright © Techsoup, published under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 License.


One Survey App for all Needs

Hi All, Recently a new <a href="http://www.survtapp.com">survey app</a> is launched in the market called Survtapp. Survtapp helps Clients in collecting data & information about their customers using mobile device. Clients can create & carry out unlimited surveys with unlimited questionnaires using the given templates or can customise their own questions.

It's easy to use feature helps client from any industry to gather information,whether conducting research for a new product, or taking feedback from a restaurant diner or simply accepting a registration form.

Survtapp used for capturing data on mobile kiosk by allowing you to create custom lead capture forms, public surveys & more in offline mode. Try it free now with 30 days trial.

Play Store: http://bit.ly/TSurvtapp  



We had SurveyMonkey for years at our company and we paid for the premium package. About a year and a half to two years ago they started changing their surveys, pricing, and features. After removing features we relied on (and attempting to force people into multi-user corporate licenses to have access to certain features)I started searching for a new tool. After lots of looking and no call back from several companies I finally settled on QuestionPro. They have some amazing features that many others do not. I was extremely pleased with them until late last year early this year. An "upgrade"\ merger with another company caused some well-used features to crash. The problem wasn't solved for a significant time. There was NO communication about the issue. No updates at all. I had to hound them to find out what was going on. At four weeks out from the problem they told me I would have to re-build all the affected pieces. They were not able to restore the lost functionality. At this point it's been 10 weeks. The unadvertised new way to do this is more labor intensive than the old way. Ok, I'll suck it up. That being said the old button is still there but they've not removed it and it no longer works. NOT cool!

They also have some amazingly frustrating inconsistencies in the availability of some data and reports. Some pieces are available in one place in the software while it's not available in others. They have some features available to export while others are not. At times it's confounding why the options aren't available in all places or at the very least consolidated somewhere in the data console.

In April when my yearly subscription expired I renewed with my credit card. I was charged twice. I contacted the company immediately once I realized and was told I would have my refund in 7 days. Today,18 days later, I still don't have my refund. It will be another 3 to 5 days before I have it. I found out the company didn't even process the refund until 15 days AFTER I submitted the request. In no way is holding someone's refund for 15 days appropriate or necessary.

What started out as a great experience with QuestionPro has turned frustrating and awful. Their features just aren't worth the ongoing aggravation over the past several months. Their primary customer service in India used to be decent. The last several encounters with customer service have not been pleasant. The people on the other end aren't reading the questions thoroughly and are answering quickly with often the wrong response because they didn't read.

Bottom line... I don't know what's happened to the company (QuestionPro) in the past few months but it's definitely gone down hill. Be aware that they do not communicate well with customers and when there's an issue there are NO updates to the affected customers. If you're busy like I am it will quickly become frustrating working this way. I'll be researching yet another survey company to switch to after our current subscription expires.

Lots of choice

 It's incredible just how many survey tools are now available. The choice can be quite overwhelming and is likely the reason why most gravitate towards the big brands.

For simple, free surveys (perhaps for personal or academic use where market research expertise is not required) it is worth starting with a solution like Google Forms.

For businesses, it really depends on the budget and need. Again it's fine to opt for something free or low cost for certain projects. For anything complicated you really do get what you pay for. Also bear in mind it is well worth getting some help if you're not 100% clear on what you need to do. It is simply not worth risking either your results or reputation. We can help organisations with a free initial review of their draft questionnaire. Contact via www.quanteze.com



BeeTold was pretty good

 My buddy told me about a new app called BeeTold and I downloaded it last week. It's not as complex as some of these tools (i.e. Survey Monkey), but allows you to send out questions very quickly through your phone's contacts. It's also free, so I'd reccomend it depending on your need.




What about ADX tool???

Online Survey Tools

We came across this interesting alternative to Google Docs & Survey Monkey. Its called Get Insighs (https://getinsights.co) and it not only has a free survey tool but also has 8 million users in India. to whom a survey can be deployed with results coming in just few minutes. We have started using this on  regular basis now.

Adding New Survey Site

 Hi, for those who want to work their surveys projects on the Windows environment, I highly recommend "RotatorSurvey", check the Site out: http://rotatorsurvey.com




Survey Needed that Auto-Populates

I am in need of a survey tool/website that will allow my company to send surveys to respondents and have their answers to frequently asked questions (demographics and contact information, for example) auto-populate so they do not need to fill in this information every time they complete a survey.

Does anyone have any suggestions? They are greatly appreciated!

Auto populate options with Qualtrics

I've used this particular feature in Qualtrics at Oregon State University. When you create your contact list (manually or by importing a file from Excel or some other database program), you simply include the data that you want auto-populated (Name, Address, Phone number, etc.). You can then embed the data, which personalizes each recipient's survey.

It's not an intuitive process, but they've got great walkthroughs on Qualtrics University. You can check out their Embedded Data information at Qualtrics.com (go to support ->Online Support Pages and search for embedded data).

Sogosurvey is great

Recently started using Sogosurvey and I just love it. I could do so many things that I was struggling with Surveymonkey. I would recommend it to all. 

privacy and online surveys

I am searching for a survey tool where the data are safe. I have heard that American tools cannot be safe because of the Patriot Act. Because of that act, information cannot be completely anonymous, and therefore a tool like Surveymonkey is not always allowed for scientific research in the Netherlands. So my question is: which one of these tools is not hosted in America.

Perhaps SurveyLegend?

Well, I don't know about technicalities but I've heard that there are some laws in the U.S. that enables the government to save any data packages that gets transferred over their networks. It doesn't matter where the original server is located. But I'm not sure about the details.

However, have you checked SurveyLegend? They are located in Europe and I guess their servers are there too.

On their website, they have a page called "security". There you can see some specs about their security and privacy concerns.

Sadly, Zoomerang was purchased by surveymonkey

and so Zoomerang's unique features have pretty much been phased out. :-(

This is a great article,

This is a great article, though I felt many of the tools listed are more geared for market research and commercial users rather than NGOs. First, NGOs, research institutions, and governments usually conduct data collection in a very particular, resource constrained setting and their respondents don't have access to the internet or computers on which to fill in web forms. Rather, most NGOs need to hire surveyors to travel to remote regions and conduct in-person interviews. Second, unlike the kinds of simple, short surveys that many listed tools are designed for, NGOs and researchers usually conduct much more complex, lengthy surveys and need to collect much richer data (GPS locations, images, signatures, date and time stamps, audio and video, detailed financial histories, health information, etc.). Given these needs, the tools that are better suited for NGOs are spefically tools designed for offline, mobile/tablet based in-person interviews.

One such tool which I would love to see in the list above is SurveyCTO (www.surveycto.com). It is widely used in the public and development sectors, including by major organizations that are generally considered leaders in data collection and research, such as the World Bank, Innovations for Poverty Action, Johns Hopkins Bloomberg School of Public Health, CHAI, among others. And they all use SurveyCTO because it is the only tool that is reliable enough to be used in very resource constrained settings and at a large scale, that is secure enough to collect incredibly sensitive personal data, and is powerful enogh to handle very complex surveys (hundreds of questions, lots of complex logic and branching, randomizations, tables, etc.). 

Full disclosure: I work for SurveyCTO (though I am recommending it because I genuinely believe it is a great tool for data collection, especially for NGOs and other organizations in the public sector, and was built by individuals who themselves were doing extensive impact evaluation, research, and M&E in the NGO sector and could not initially find a tool that met their needs.

SmartSurvey (UK Based survey software)

If you operate in the UK then I highly recommend www.smartsurvey.co.uk

They are UK based, so they comply with DPA, also their support is outstanding!

Online Survey Tool with controlled pool of participants?

I would really appreciate if somebody can help me to find a solution (preferably free) that will allow me to do a questioner for ~1000 employees. The employees are concerned regarding anonymity, so this should be online solution that can’t be misused (eg. SurveyMonkey), but also I need to be sure that only authorized users fill the questioner. My idea is that the survey tool should provide a way to generate or create a pool of 600 account/password pairs. Then I would print and put in the paper envelopes each account/password pair, and offer to employees to choose one. Does anybody can recommend a tool with this option?

Thanks for taking time to do

Thanks for taking time to do this.

 Some of the survey software mentioned do not work well when the survey respondent is using either a smartphone or tablet.

I came across a product earlier this week that targets those devices as well as desktop browswers. I tested it on my iphone and ipad and the surveys look great and are easy to fill in with big buttons rather than small checkboxes that you have to zoomin to check.

The product is http://www.swiftsay.com

Great list of survey software

You put together a great list of online survey tools. However, I recommend another, if I may: http://www.esurveyspro.com

eSurveysPro.com has a free account with the best features:

 - UNLIMITED Questions
- UNLIMITED Responses
- Easy-to-use survey editor
- Professional reports


I just went to

I just went to http://www.esurveyspro.com/ and could not locate the free account option that you've noted. Users apepar to need to choose between;

BASIC ($100/year)
PREMUIM ($200/year)
CORPORATE ($400/year)

Whilst the features/prices appear to suit our needs and budget - there wasn't a free (nor trial) option. Personally, I cannot afford to make a mistake in selecting/recommending an option that doesn't work for us. Free trials (full featuers, limited time) is my first check box that this particular online survey tool hasn't ticked. There's every chance I've missed something - but I couldn't see the free option :(  Anyway - I'm now looking elsewhere.



The free option is listed there.

Good tip

Thanks for the tip on eSurveyPro. I have started looking into it and the free version is good enough for our requirements, namely getting customer feedback and doing organisatioanal "culture" surveys. It is pretty clear and easy  to use, and they don't skimp on the question types and responses allowed on the free version, which I appreciate. Thanks!

SurveyMonkey recently

SurveyMonkey recently "updated" their product. Many of the classic features are gone now. One very handy feature was the ability to remove an email address from subsequent reminder emails.

I found this out the hard way last week. I was notified that one of the emails used to send an invite belonged to someone who had died. I could not remove that email from the list because it had already been used in an email invite.

Needless to say, I am searching for a new survey site.

same same

I fell victim to the same problem, although my respondents hadn't since died. They didn't want to use the 'Opt Out' feature because they were confused as to whether it would opt them out of that survey, all of mine or perhaps all of Survey Monkey's surveys - so they emailed me... I replied to their email with an apology that SM didn't enable me to remove them and that they could either Opt Out (although I still don't know what the scope/impact of the Opt Out option is) or ignore my reminde follow-ups.

Hence - I'm no longer using the direct email collector, which is a bit of a bugger as it was dead handy feature!

Survey software as database form administrator

We (non-IT) (nonprofit) are thinking about using a survey program to manage the collection of data for our database program, ie, client intake data, service use data, attendance, etc. The idea is to send out email providing a weblink to a form and have the resulting data populate the database. The advantage of using a survey program is that the survey can manage form design, responses and reminders, all in a non-IT environment. I realize its important to synchronize the data fields in the survey and in the database and that may need to be done manually. Any comments? Are there systems available that already do this? Our database in on a webserver, btw. Does this make sense?

Great List of Surveys

 Thanks for the well described list of surverys here.  I''m surprised that SoGoSurvery was not listed.  It is a great site with all the necessary features for exporting publishing and creating a survey.  In addition they have hugely discounted prices for teachers, students, and anyone associated with a school.  

Here is a link!


I am surprised as well

 This is really strange. SogoSurvey is the best survey tool i have used for my customer feedback survey and its disappointing its not listed here. 

This article is very outdated, when are you planning to update?

I hope you will do another review of survey software out there.  I see this one is really outdated, given how fast survey technology is changing.  One thing that is important is survey-data base integration, whether directly or through an API you create for each questions.  For instance, in terms of links to Salesforce,  I think that Survey Gizmo and Qualtrics, which are mentioned here, as well as Clicktools, which is not mentioned.  And salesforce has a "native" survey tool built in but it is very limited.  The other thing that is important is multiplatform deployment of surveys, incluing sms text, and being able to collect data offline in the field and upload later.

Tools with API, Salesforce, and other integrations

Hi Meg,

Another great tool that has integration with Salesforce is SurveyCTO (http://www.surveycto.com). In fact, this article specifically talks about survey tools suited for NGOs and most tools listed are for market research, consumer feedback type settings. None of them (not even Qualtrics) are actually designed for the kinds of offline, resource constrained settings that most NGOs and development organizations work in. For that, one needs a mobile/tablet based platform that is capably of offline data collection, is extremely reliable and secure, and has features that allow one to easily monitor surveyors and data quality. SurveyCTO meets all of those criteria and has Salesforce integration, APIs for custom integrations, and even has native integration with Google Sheets, Google Fusion Tables, and Google Earth. You should check it out.

Re: Planning to update?

Meg, thanks for sharing your perspective and adding some information here. The answer to your quesiton is yes, this article is definitely on our update list (which is very long). As you know, technology moves quickly and we're always scrambling to keep up. Thanks for reading!

After long search of a

After long search of a advanced survey tool, finally I found one that can help me. SoGo Survey tool enables randomized participant assignment which I was looking for. http://www.sogosurvey.com

Another survey site option

I've been working with www.sogosurvey.com and find it very good.  Plus, it's free for students and it meets my needs for the dissertation questionnaire I'm designing.  Check it out! 

Easypromos App Quiz Maker is my Favorite

 This tool has conditional logic based scoring with viral sharing capabilities. I found it easy to set up.

This tool is by easypromosapp - http://easypromosapp.com/surveys  - Quiz Maker and Online Survey Software 



Pick1 - Data collection survey

 I have recently been working with the www.Pick1.com platform as a survey tool. They cover all the needs you would have as a pure survey/poll tool but what is interesting is the amount of data they collect such as full contacts, demographics, analytics, social data and they have a partnership with IBM Watson showing entire behavior, socio-economic personality charts of each respondent. I have not found a survey tool that provides this type of data. My contact there also helped us get templates white labeled for us and reports. We could then use the reports to target ads and provide newsletters that we never been able to do before. They are based in San Francisco and all over Europe. 

An old list, here's a great new tool

 Hi guys,

Wow, seems to be a pretty outdated list as a couple of those companies don't even exist anymore! I've been using www.SuperSimpleSurvey.com which has some great features and is easy to use!

Most importantly, if you drop them a mail for your non profit they give a awesome discount! Nick (I think he's the owner or something) and I chatted via email and he's been super friendly in assisting and gave us a great deal. Definitely worth checking out.

Hope this helps!







ODK which form hub

I used Open Data Kit combine with Form Hubs to create online survey forms by my self. It is alway free and unlimited response.



 This article was so valuable to me in my search for details and clarity related to survey choice. Thank you!

Best Survey Tool

I woud like to state that SoGoSurvey is a highly powerful survey tool that offers just as much capability as any other survey software. Its easy to use and extremely powerful. Although SoGoSurvey has limited surveys and responses for its free version, they offer an annual membership of their upgraded version for students absolutely for free. I'm a student on a strict budget so this opportunity to have full access is extremely important to me. I would recommend SoGoSurvey to anyone whether they be a student or not. It's a highly underratted survey tool that more people should check out.

Here's the link for anyone



very good post. I actually

very good post. I actually bookmarked all of your CSS galleries so that I can review them in more depth later.. Really appreciate your work.. thank

multiple survey aggregation

I do contract surveys mostly gathering opinions. I have a client that wants to gather data and reporting for specific groups then aggregate the information from multiple survey groups (same questions) into one total report. For example, specific group to small geographic areas, then rolled to region, then rolled to national. Is there a tool that does this?

Which survey to use??



I am looking for software that provides the Logic of Survey Monkey though with the feature of adding attachments.

Any recommendations?



Survey Tool to Collect Number Data

I have just started looking at survey tools for a research project and I need one that will allow respondents to put in numbers - not choose a range. ie. How many letters did you receive today? How many emails etc. The reply's could range between 0 and hundreds and I need the compiled data to add these together and provide a total ie. A total of xxx letters xxx emails were received by respondents. Do some all or any of the survey sites allow this? Advice much appreciated. I haven't used online surveys before.

Re: Survey Tool to Collect Number Data

 Hi Zara,

I would say that almost certainly all online survey tools will do this -- most likely through a "textbox" question type, which can accept any character. If a specific number format is required (10 instead of ten, for example), there will probably be an option to validate the text submitted as a number instead of text, or there may be a numeral-only question type, like "numerical textboxes".

I personally feel that survey respondents may be discouraged or frustrated if they get error messages for using the wrong format for an answer, so typically I would request the desired format in the question text itself. For example, "How many emails did you receive today (numerical values only)?"


Even I think that SoGoSurvey is worth a mention. It's way better than the numerous tools that I tried in the past.

Thoughts on Survey Sites

You should update this article - Zoomerang is no longer its own survey site, but instead redirects to SurveyMonkey.

LimeSurvey isn't very clear when making an account - I tried several times, and each time I pushed "Register" it brought me to a page of computer gibberish. I finally got an email confirming my account, but it was very confusing. Also, I don't like navigating their website. I'm not sure if it's worth the installation because I decided not to install to try it out.

Moodle took forever to send an email confirmation. I didn't play with it prior to this comment (I may later), but I know as a student who has had to use Moodle for a few classes, I really dislike Moodle in general.

The survey site I use quite frequently is Qualtrics. It's totally free and it's extremely customizable. It's easy to use CSS, HTML or JavaScript, and Qualtrics has compiled a great number of tutorials and examples. The only thing I don't like about it, though, is they claim mobile compatibility but even when a question is "compatible", it doesn't show up very well on mobile devices. It would be much better if Qualtrics did what QuestionPro does - fit each question to the screen and/or change the question type when accessed via mobile.

I'm done ranting. What I want to know is if there are survey sites like Qualtrics that are great with mobile AND don't cost a dime. If not, maybe you know how to make Qualtrics easier to use with mobile? I've been making surveys that consist of only multiple choice questions and having only one question per page which makes it look much better on mobile.

Thanks for all of these suggestions out of the hundreds of sites out there.

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Survey Software that can import answer options; login for users

Hello, I am looking for a software solution for our sales guys when they review their accounts (retailers).  They all will be using the same question template, but one question will have different answer options depending on the user.  For example, i want a user to be able to login with their username/password.  They will be asked to select an account from a drop down (business name, address) and then proceed to the next questions which are all standard for each user.  I need to be able to easily update the account dropdown question for each user if they change.  I was thinking that I would need to be able to import this data from a CSV file that is exported from out ERP system.

I woukld also  need to be able to export the survey responses and tie them to other account information (sales, volume, etc)


Any suggestions on a solution that will enable me to accomplish the above?

limit of 10 questions on free surveys

Hi, does anyone know if there is a free online surveying tool like survey monkey that allows for 15 questions instead of 10?  I need to find something I can use monthly, but I am only surveying 8 people each month.  Suggestions? 

Here is a new survey web app

Here is a new survey web app with 15 questions limit http://www.easysurveyonline.com 

Re: limit of 10 questions on free surveys

I'm not very familiar with it, but apparently Kwik Surveys http://www.kwiksurveys.com/ has a free account with unlimited questions and unlimited responses, as well as sme reporting and analysis tools. 

If you don't need some of the more advanced questions or features, and since you're only surveying a few people each month, you could probably get by just using a Google Form in Google Drive. If you're already used to analyzing your results in a spreadsheet, this option should be fine, as the responses will go right into Sheets in Google Drive. https://support.google.com/docs/answer/87809?hl=en 

Calculation 'on the fly' mid survey... is it possible?

I need to add a functionality to our existing survey methodology: I need to 'score' the first part of our suvey (about 20 questions), and then direct respondents to different possible sets of questions, depending on their score. 

Is this possible with any of the major survey providers?

Sadly 'branching logic' does not work in this context, as it does not calculate scores, just allow you to direct the respondents according to their answers to individual questions.