Articles: Social Media

Idealware articles, like those in our Few Good Tools series, give nonprofits concise, critical information on the software choices available for specific organizational functions and goals. We compare software options, offer real life examples and case studies, and give you the tools to make the right decision based on your specific needs.

Articles: Social Media

  • By Laura S. Quinn ,
    June 2010

    Are your online communications working?  How can you tell?  In this article, we talk through four types of measures-- Views, Followers, Engagement, and Conversion-- that help you track your efforts to see if they're worthwhile.  

    Chances are, your organization has a website. Perhaps you also send out broadcast emails, or maintain a blog, Twitter or Facebook account. Is the effort you’re putting into online communications working? How can you tell?

  • By Andrea Berry,
    April 2010

    If you are already using email communication tools and are equipped to receive online donations through your website, email fundraising is an easy step forward. For a better sense of what's involved, we bring you a look at two smaller organizations and their email fundraising campaigns.

  • By Kaitlin LaCasse and Laura Quinn,
    March 2010

    Is Twitter useful for nonprofits?  It’s certainly been useful for Idealware. In this detailed case study, we talk through how we use Twitter, the results we’ve seen, and how it might be helpful for your organization.

  • By Stella Hernandez,
    January 2010

    When it comes to online communications, social networking has huge communities of people sharing information with each other. And its rise comes as people question email’s effectiveness—are social networks replacing email as a communications channel?

  • By Andrea Berry,
    October 2009

    How can online friend-to-friend fundraising help you to raise money and engage your staff and volunteers? This detailed case study looks at how one small school raised $3000 from mostly new donors with a minimal investment.

  • By Heather Gardner-Madras,
    July 2009

    Nonprofits have a lot of choices when it comes to communications - from direct mail, to websites, to social networking sites and more. With Spam on the rise and open rates down, what role should email play in a successful communications strategy - and when should nonprofits choose to use it?

  • By Stella Hernandez,
    April 2009

    Enlist your supporters to fundraise for you!  There are a number of online tools that that allow your staff or passionate supporters to set up individual online donation pages to fundraise from their own friends and family.  We asked six nonprofit technology experts for advice on the tools and best practice to make this fundraising technique work for you. 

  • By Peter Campbell,
    March 2009

    The Internet gives you access to a virtual smorgasbord of information. From the consequential to the trivial, the astonishing to the mundane, it's all within your reach. This means you can keep up with the headlines, policies, trends, and tools that interest your nonprofit, and keep informed about what people are saying about your organization online. But the sheer volume of information can pose challenges, too: namely, how do you separate the useful data from all the rest? One way is to use RSS, which brings the information you want to you.

  • By Andrew Cohen,
    February 2008

    Successful online communities require more than a software package. In this article, we outline the strategies and features that can help you build online message boards, social networks, or other conversation based sites that become vibrant, useful communities.

  • January 2008

    This article is now out of date... but we have a whole report on this topic!  Check out our Nonprofit Social Media Decision Making Guide for an overview, research results, and a workbook on how to decide if you should use social networking sites or other social media tools.

     

  • By Ivan Boothe ,
    February 2007

    In less than two years, The Genocide Intervention Network transformed itself from a small student group to a national non-profit. How did they do it? Among other methods, they used social media sites like MySpace, FaceBook, Flickr, and YouTube to reach the young people who are their core supporters.

  • By Alan Rosenblatt,
    January 2007

    Limited budgets don’t have to substantially limit your online advocacy possibilities. Alan Rosenblatt describes the new generation of online tools that help organizations of any size cope with the increasingly complicated internet world.

  • By Michael Stein,
    January 2007

    New integrated online software tools lead to more possibilities for nonprofits. How do you choose?   Internet strategist Michael Stein describes what's available and offers some considerations when choosing tools that can help with emailing, online donations, advocacy online, and more.

  • By Colin Delany,
    December 2006

    New online participatory tools like blogs, YouTube, and MySpace can be powerful and valuable – if they mesh with your goals. Colin Delany walks through the benefits and costs of common participatory tools and suggests which are likely to be useful for you.

Articles: Social Media

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