Does this story sound familiar?

Casey always wanted to work for a nonprofit. And she always wanted to help children. So she was thrilled when she got an admin job with a local after-school program.

From the first day, it was clear that Casey was the right person for the job. She improved scheduling and was proactive about communicating with parents. She also learned technology quickly and became an expert at her organization’s broadcast email software and donor management systems. Soon she was fixing printer errors (usually paper jams) and troubleshooting connectivity issues.

After a couple of years, Casey got a promotion and was now leading her own program. But her office of five still needed her when a computer crashed or an Excel file got lost. There were days when she hardly thought about the kids in her program at all because she was putting out one IT fire after another.

She couldn’t take it anymore. One day she marched into her Executive Director’s office and said, “We need to hire an IT person.” Her boss listened to her issues and agreed that she was being spread too thin, but when they looked over next year’s budget together it was clear that if they hired someone to do IT, they’d have to cut programming. Casey realized that, for the sake of her program, she would just have to accept her role as an “accidental techie.”

It’s a common story at small nonprofits, but it doesn’t have to have a sad ending. Casey, and all the other accidental techies like her, can significantly reduce the time they spend on IT while also increasing their effectiveness. All they need is a little training.

We have a course coming up that helps all the Caseys out there. It’s called Accidental Techie: How to Support Your Nonprofit Without an IT Background. This three-week course will provide you with the IT foundation you need to keep your organization running smoothly.

We’ll cover infrastructure basics, networking, backing up shared files, best practices for software administration, software options you might have overlooked, security risks and strategies for avoiding them, technology planning and project management, how to build productive relationships with colleagues, and how to keep IT from taking over your entire job.

If you or someone on your staff hasn’t gotten the training they need to fully support your organization’s IT needs, sign up for Accidental Techie today.

And if you’re a proud accidental techie, tell us your story in the comments!