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Wednesday, September 20, 2006

New articles: Joomla, Drupal, Plone, and Case Management Systems

by Laura S. Quinn

The September Idealware articles are up!

First off, we have an article comparing Joomla, Drupal, and Plone which I'm pretty excited about: Comparing Open Source CMSs: Joomla, Drupal, and Plone. We used a bit of a different technique for writing it - we roped in proponents of each of the three systems to give us a demo and answer questions, and then summarized our findings. I think it worked pretty well - let us know what you think. Thanks to our CMS champions: Ryan Ozimek of PICnet, Zack Rosen of CivicSpace Labs, and Jon Stahl of ONE/ Northwest.

And we have a new Few Good Tool article: A Few Good Case Management Tools. We talked to eight experts about case management for human service organizations, and rounded up the applications they've found useful.

Enjoy!

2 Comments:

Anonymous Anonymous said...

Thanks for your review of Case Management Systems. However, I strongly disagree with the classification of Salesforce.com as a Free Tool (kind of). To my understanding, Salesforce is free for the first 10 user accounts, but user accounts are then paid at market rates. Secondly, the vast majority of nonprofits will need to hire a Consultant to implement the system -- which is most certainly not "free." I think it is dangerous to continue the myth that implementing the software is free -- the Total Cost of Ownership of the system may in fact be more than a comparable system listed under the "non-free" items in your review.

10:51 AM  
Anonymous Judi Sohn said...

You can get additional Salesforce licenses, but you have to show the Foundation that you are actively and fully using the 10 that you have before they'll give you more. I think that's fair enough. I haven't tried to get more licenses, we don't need them (yet).

As far as implementation, we used a consultant but the nonprofit template that comes out of the box does a lot of the work. The consultant allowed us to get up to speed much faster than we would have been able to do on our own, but I'm confident we would have gotten there regardless.

9:09 PM  

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