Ask Idealware: Update on CiviCRM?

Gabe asks: Have your thoughts on CiviCRM changed over the course of the last year, since your last post on the topic? Now that it's at 2.0 is it "ready for prime-time?"


Michelle Murrain, Principal of MetaCentric Technology Advising and Zen of NPTech blog, says:

A year has made a difference in CiviCRM. They have seen an increase in their user base, there are more developers involved, and version 2.0 (in fact, 2.2 is under development now) has added some great (and needed) new features. I'm confident in CiviCRMs ability to carve a decent niche among the tough competition in the nonprofit CRM space, especially given that we are perhaps entering a time when organizations will have less money to spend on technology solutions.

I think it's a viable alternative that all but very large and complex organizations should have a look at, to see if it is a feature match to their needs. Perhaps even very large organizations might ponder funding the addition of some needed high-end features in CiviCRM. That might end up being more cost effective than the expensive proprietary alternatives.

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