Resource Roundup 11/3

Messaging in-a-Box (Tactical Tech)
A set of resource sheets, tips, and software recommendations to help nonprofits effectively use open source tools to communicate their message with the outside world

iCharts: YouTube for Interactive Charts (Information Aesthetics)
Quick list of products that can be used to create interactive online charts

How To Buy a Hosted PBX Phone System (Small Business Computing)
Useful and fairly detailed overview of when and how to buy a hosted PBX service to provide office phone services like voice mail, call routing, etc

A Case Study of Drip Campaigns (ONE/Northwest)
A short but interesting case study of an email "drip campaign" as series of emails that are setup in advance and defined to go out in a specific order

Texts you can believe in—Obama's text messages are this campaign's secret weapon (Slate Magazine)
Great, research based look at how people react to text messaging - favorably, apparently

Generating Buzz: Using Social Media to Drive Website Traffic (NTEN: The Nonprofit Technology Network)
A case study about how the National Wildlife Federation uses social news and bookmarking sites to drive traffic to their site

Got Your Ears On? How to Listen to Your Audience Using Social Media (NTEN: The Nonprofit Technology Network)
Useful overview of the tools you can use to be notified of what folks are saying about you on the web

Negative Online Behavior is a Product of Culture, Not Your Social Media Tools (The Bamboo Project Blog)
Terrific look at the potential issues around negative and inappropriate comments in social media - and why it's not as much of an issue as many are concerned about