August 2006

Should Idealware accept vendor funding?

We’re thinking through a thorny issue right now. A case management vendor has suggested they may be willing to fund a detailed, unbiased report of case management solutions. It’s to their advantage to allow nonprofits to see the case management tools available, it would give them insight into what nonprofits want and how they and their competitors stack up against it, and they believe their product would compare favorably with other vendors.

Our mission is to provide unbiased, candid reports that are highly useful to nonprofits – and we think we can do that under these circumstances by requiring that the vendor pay entirely in advance, not allowing them any editorial control of any kind, and ensuring the Idealware folks who are actually in charge of reviews and recommendations don’t know who’s funded it.

And it gets a case management report written, which is one of the software areas that we’d most like to cover.

But we’re concerned that others may be concerned, that it makes it look like Idealware is selling out to vendors, or, worse, selling favorable reviews.

We’d love to know what you think. Would a report written under these circumstances be useful to you? Please take our brief survey now – it won’t take more than a minute or two – or leave some comments below.

Idealware Moves to Maine

Okay, it’s been a while since I posted, but at least I have a bit of an excuse: We’ve moved! My husband and I moved to Portland, Maine (from New York City) at the beginning of August.

Since Idealware is primarily a virtual organization (with board members, advisors, and contributors located around the country), the official address moved with us – you can now reach us at 197 Pine Street, Suite 14, Portland ME 04102. For, you know, all those gifts you were planning to send.

Any nonprofit techies in the Portland area? I’d love to meet you – drop me a line!