Latest Articles & Reports

  • By Laura S. Quinn,
    October 2014
    Updated for 2014. Constituent Relationship Management systems allow you to track a 360 degree view of all your interactions with constituents. What’s more, all the available options—including Salesforce.com, CiviCRM, SugarCRM and Microsoft Dynamics CRM—are relatively inexpensive for nonprofits, or even free. Sounds ideal, right? 
  • September 2014
    When people who need your nonprofit’s programs look for information about them on the web, will they find the information they need—and will it be compelling and clear enough for them to reach out? When potential donors visit your website, what will they find? Will it inspire confidence or impress them enough to write a check?
  • August 2014
    Tracking and measuring data can give nonprofits a better understanding of the populations they serve and how they serve them, and help them identify areas to improve their reach and the efficiency of their programs. But many nonprofits struggle to track data--or even to define what data they should be tracking.
  • By Colin Pizarek and Chris Bernard,
    August 2014
    Updated for 2014! Neither “snow nor rain nor heat nor gloom of night” might stay the U.S. Post Office’s couriers from delivering the mail entrusted to them, but it’s a cold fact of the digital world that email has no such steadfast guardians. Some electronic mail will simply never reach its destination—it might go to a bad address, get caught in a spam filter, or routed to a “junk” folder where it’s deleted or overlooked. This can be frustrating for nonprofits who work hard to nurture a list of email addresses. 
  • July 2014
  • July 2014
    You're implementing a new Cloud software solution, maybe a new database or an online file share, and there's a lot to consider. What do the implementation schedule and budget look like? How will you support your staff? How does this change affect their work, and who will need to be trained on the new system? Will you need the help of a consultant or consultants?
  • May 2014
    Once upon a time, all software had to be directly installed onto computers—but more and more, vendors are hosting software that users access via the Cloud. Maybe you use Google Drive or Dropbox, Office 365, or a Cloud-based database. Maybe you're interested in what such hosted services offer but are worried about the security risks. Moving to the Cloud is not for everyone--how do you know if it's right for your organization?
  • April 2014
    A Quick Guide to Essential Software for your Organization For more than eight years, Idealware has researched the software that can help nonprofits more easily meet their missions.
  • By Chris Lane, Idealware,
    April 2014
    Increasingly, an online presence is not just important for nonprofits, but absolutely vital. It’s been clear for some time that your organization should have a website—and more and more constituents are looking to connect with you on social media. But what about blogs? 
  • March 2014
    A web presence is critical for almost every nonprofit, but creating websites can be daunting. It can take a lot of time, money and technical expertise, all of which are often in short supply. And even if you have a website up and running, that doesn’t mean your work is done—you still need to keep up with maintenance, updates, and desirable new features. This is where a Content Management System (CMS) can help.