I love Steve Anderson’s gokubi blog [2]. At least at the moment, gokubi primarily document’s Steve’s learnings and findings about using Salesforce.com for nonprofit constituent tracking. He posts detailed information about general concepts (Flexilbilty vs Tight User Experience [3]) and particular requirements (for instance, handing households [4], or converting from eBase to Salesforce). [5]
I have no particular use for this much information about Salesforce. Honestly, it’s far more than I really want to know. But what a resource for anyone considering using Salesforce, or working with it themselves!
Why can’t we all do more of this? There’s so much knowledge about the strength and weaknesses of particular software tools scattered among the hundreds of practitioners in the field, and so much value in trying to get it in writing so we all can learn from it.
Are you in the midst of a software selection? Write up a couple of blog entries about what tools look good for your requirements. Do you have a particular tool that you really love? Let the world know what you love about it and why. If you write up something good, we’ll link to it. Or if you want to remain anonymous, we can post it. Just let me know [6] [7].
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Links:
[1] http://www.idealware.org/users/laura-quinn
[2] http://gokubi.com/
[3] http://gokubi.com/archives/flexibility-vs-tight-user-experience
[4] http://gokubi.com/archives/handling-people-organizations-and-households-in-salesforce
[5] http://gokubi.com/archives/migrating-from-ebase-to-salesforcecom
[6] mailto:%20laura@idealware.org
[7] mailto:laura@idealware.org